Increase customer satisfaction by reduced response times and specific replies to your customers' individual concerns. Optimize the content of your website based on the experience gained to reduce recurring inquiries and at the same time relieve your teams and increase your sales.

Integration of a chat widget, e.g. on a website for direct communication with the end customer within a team channel.

Use different widgets with different teams or channel links to offer your customers targeted and topic-related contacts for the fastest possible and optimized conversation.

Examples of channels:

Language-dependent Teams channels
Department-dependent teams Channels (Sales/HR/Support)
Product-dependent Teams channels (product groups with different contact persons)

*The license is independent of the number of employees within a Teams channel, the license is required for each configured channel that uses its own widget.

If you have any questions, please contact us!

Your inwebco team

WebChat

by inwebco GmbH